UKPC

WHO ARE WE?

UKPC have more than 25 years´experience in the parking management business and are dedicated to providing clients with reliable and effective parking solutions. UKPC currently have over 200 staff covering more than 1500 sites across the UK and Ireland. Our front-line personnel are trained to manage confrontational situations and are required to carry out their jobs with courtesy and professionalism. UKPC make use of the latest technological advances to provide the most effective services possible and behind the scenes, you´ll find a friendly team totally committed to the smooth running of a parking company.

Within the parking industry there are some unscrupulous operators with untrained staff who have given the parking management industry a bad reputation and a poor image. Here at UKPC we take immense pride in being different and providing our clients with an experience that is professional in its approach, positive in its delivery and rewarding with its results.

What do you expect from me?

As an employee of UKPC we expect commitment, fairness, respect and a positive “can do” attitude. This applies to every role within the organisation and in return you can expect the same levels of commitment and drive from your management team. You will help us deliver a professional yet friendly service to all our clients and service users alike.

In your day to day role we expect that you will be prompt, smartly dressed, willing to learn and able to adhere to all policies and procedures we have put in place to help our staff carry out their roles to the best of their abilities.

What can I expect from UKPC?

Our success is very much driven by the people we employ. We provide a professional service to our clients and this professionalism is evident from not only our products and services but also in our people.

You can expect to be fully trained to conduct your role and where applicable, provided with branded uniform and any relevant equipment. Further training will be provided on an ongoing basis. We value the people that work for us and give them every opportunity to develop and progress in either their current roles or support them in identifying new opportunities.

Who cares about me?

We do! From your Team Leader on the ground to the Managing Director everyone is involved and concerned about the welfare of all our staff.

UKPC has a fantastic warden support network, the Head Office team includes Operations Support, Training staff and a HR team that is only a telephone call away ensuring any issues you have will be dealt with quickly and professionally.

What´s in it for me?

As an employee of UKPC you can enjoy the following benefits:

  • Weekly Salary (Non commission)
  • Holiday entitlement of 20 days + 8 Bank Holidays
  • Pension Scheme
  • Bonus Scheme
  • Excellence Awards
  • Mileage reimbursed (mobile patrols)

UKPC operates a graded pay scale which has four levels starting from £7.50 per hour and rising to £9.00 per hour. Employee’s pay scales are reviewed regularly throughout their employment and pay rises are based on factors such as length of service, demonstrating high standards and carrying out the role in line with company policy and procedure.

In addition we also have a monthly bonus scheme which rewards our parking attendants who show commitment professionalism and dedication to the company, the majority of our wardens regularly receive their monthly bonus.

To successfully gain your bonus and move up the pay bandings your work is monitored in the following ways:

  • Standards of dress
  • Correct Issuing Procedures
  • Low % of cancellations
  • Attendance & disciplinary records
  • Line Manager Feedback
  • Client Feedback
  • Vehicle Owner Feedback
  • Site Surveys completed

*Figures taken from Accounts Dept (February 2014)

What about my future?

Employees that demonstrate dedication and a high level of understanding and knowledge within their role are encouraged to progress within their career at UKPC.

From Wardens to Management, there is no limit!

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